(413) 752-2269

All applicants must be 21+ with valid ID

PLEASE NOTE: The entire property is a non-smoking environment, this includes tobacco and cannabis. Thank you in advance for your cooperation.

Retail Associate

Responsibilities & Duties

  • Uses expertise to educate patients and customers on product selection and purchase procedures; answers questions; positively represents the company
  • Maintains a calm and helpful demeanor during high-volume times to ensure customer satisfaction
  • Demonstrates compassion and sensitivity when assisting patrons in order to accommodate their unique needs and preferences
  • Addresses customer concerns and/or complaints using prescribed operation procedures
  • Maintains privacy and confidentiality of patient and customer information
  • Supports other members of the team
  • Follows daily operation procedures in compliance with company policy and CCC regulations
  • Utilizes computerized point of sale system to complete transactions

Qualifications & Experience

  •  Must be at least 21 years of age
  • High school diploma or GED required
  • Previous retail, hospitality, and/or customer service experience preferred
  • Basic computer skills required; POS software and cash management experience preferred
  • Basic math skills including adding and subtraction required
  • Ability to resolve issues with a professional manner
  • Must be able to accommodate scheduling expectations including some weekend and holiday work
  • Outgoing, energetic, and enthusiastic attitude; strong work ethic
  • High attention to detail and discretion when handling monetary transactions and sensitive patient information
  • Must be able to pass a background check in accordance with state regulations
  • Open for all holidays except Christmas & Thanksgiving – must be willing to work a flexible schedule including weekends, holidays and events

Physical Requirements

  •  Ability to stand and walk for an 8+ hour shift
  • Ability to lift and carry up to 50lbs
  • Ability to stoop, kneel, and bend at the waist
  • Workplace Environment
  • Busy retail environment with moderate noise level
  • Indoor environment; some exposure to seasonal temperature changes
  • Loud at times, music, conversations and radio communication constantly
  • High volume work during peak hours, events and holidays

LOCATION

40 Westfield Industrial Park
Westfield, MA 01085
Get Directions

CONTACT

(413) 752-2269
Job Opportunities

HOURS

Monday - Thursday  10am–8pm
Friday & Saturday 10am–9pm
Sunday 10am–6pm

HOURS

Monday - Thursday  10am–8pm
Friday & Saturday 10am–9pm
Sunday 10am–6pm

LOCATION

40 Westfield Industrial Park
Westfield, MA 01085
Get Directions

CONTACT

(413) 752-2269
Job Opportunities